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November 5

Monitor Is Dark

I have a Dell desktop computer running Windows 11 with a full-screen monitor. Early this afternoon, it was displaying the screen to prompt me to enter my passnumber, which I entered, and then the screen went dark. The computer itself is still functioning. I have shared some of its folders, and I can see them as shared drives on my laptop computer. My question is what I should try short of replacing the monitor. I haven't priced monitors yet, but I know that they cost between $100 and $200, and I am willing to spend that if necessary, but would of course rather spend on something else. I tried unplugging the monitor from the UPS and plugging it back in. Is there anything that can be inferred from the fact that the monitor turned off while it was logging me on? Is there anything in particular that I should try? Robert McClenon (talk) 00:42, 5 November 2024 (UTC)[reply]

Please disregard this question. I disconnected the monitor power cord from both the monitor and the power supply. Then I plugged it back into a different socket of the power supply, and back into the monitor, and the display is fine again. I don't know whether a connection had been loose or whether the socket in the power supply failed, more likely the former, but I will just leave it alone now that it is working. Robert McClenon (talk) 01:14, 5 November 2024 (UTC)[reply]

I am running Windows 11 and the same thing happened to me a few hours ago. I have three monitors. All went black. The computer was still on and running, but no display except for the mouse. It took me a bit to realize that as I moved the mouse, a gray pixel moved around the screens. I forced a shutdown on the computer by long-holding the power button, turned it back on, and all three monitors started working again. 12.116.29.106 (talk) 17:15, 5 November 2024 (UTC)[reply]

That was a different problem. That sounds like a failure in Windows 11. My problem turned out to be a hardware problem. I am satisfied that I solved my problem and that you solved yours. Robert McClenon (talk) 04:01, 6 November 2024 (UTC)[reply]