Predictable surprise
Appearance
A "predictable surprise" describes a situation or circumstance in which avoidable crises are marginalized in order to satisfy economic and social policies.
Definition
[edit]Max H. Bazerman and Michael D. Watkins define "predictable surprises" as problems that
- at least some people are aware of,
- are getting worse over time, and
- are likely to explode into a crisis eventually,
- but are not prioritized by key decision-makers or have not elicited a response fast enough to prevent severe damage.
The problems behind "predictable surprises" tend to require a significant investment in the near term that will not pay off until later. This could involve changes to established organization culture and/or changes that competing interests do not benefit from.
Examples of predictable surprises
[edit]- Iraq War
- Enron scandal
- Subprime mortgage crisis[1]
- Hurricane Katrina government response[2]
- Global warming[3]
- Roman Catholic sex abuse cases
Citations
[edit]- ^ Watkins, M (2007)BusinessWeek (December 17) Subprime: A Predictable Surprise
- ^ Irons, L (2005) Homeland Security Affairs Hurricane Katrina as A Predictable Surprise[permanent dead link ]
- ^ Bazerman, M (2006) Climate change as a predictable surprise.Climatic Change 77:79-193
References
[edit]- M. Bazerman and M. Watkins (2004) Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them. ISBN 1-59139-178-4
- B. Tuchman (1984) The March of Folly: From Troy to Vietnam. ISBN 978-0-345-30823-8