Draft:ScalePad

ScalePad Inc.
Industry	Software as a service (SaaS), Information Technology
Predecessor	Warranty Master
Founded	2015
Founder	Chris Day
Headquarters	Vancouver, British Columbia, Canada
Area served	Worldwide
Key people	Chris Day (CEO)
Products	Business management software
Number of employees	250
Website	scalepad.com

Submission declined on 18 December 2024 by Dan arndt (talk).

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Declined by Dan arndt 3 seconds ago. Last edited by Dan arndt 3 seconds ago. Reviewer: Inform author.

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Introduction

ScalePad is a Canadian Software as a service company that provides business management software and IT products, primarily for Managed Service Providers (MSPs).^[1] ScalePad’s product portfolio consists of six IT tools that help MSPs manage their clients’ technology infrastructure, including asset lifecycles, backup monitoring, security and compliance, data analytics, project quotes, and reporting.

Currently, ScalePad is led by Chris Day, Co-Founder and CEO. The company headquarters is in Vancouver, British Columbia, with additional offices in Markham, Ontario, and Montreal, Quebec.

History

ScalePad was founded in 2015 in Vancouver, Canada, by Chris Day and his brother Anthony Day, originally as a single-product company called Warranty Master. Initially, it helped clients locate warranty coverage information for their internal IT systems.

2018: Warranty Master expanded into hardware asset management and warranty services, allowing MSPs to manage legacy technology and extended warranties.^[2]
2019: Dan Wensley joined as CEO, bringing decades of experience in the IT and MSP industry.
2020: Warranty Master rebranded to ScalePad to reflect its broader mission of scaling MSPs operationally. Software asset management was added to the platform.^[3]
2021: Integrity Growth Partners became a minority investor in July.^[4] In November, ScalePad acquired Backup Radar, a backup monitoring tool.^[5]
2022: The company rebranded its Warranty Master product and associated services into a new offering called Lifecycle Manager — an asset lifecycle management app.^[6] This officially established ScalePad as a multi-product SaaS company.
2023:
- Acquired Cognition360 (analytics platform)^[7], ControlMap (compliance tool)^[8], and Lifecycle Insights (data reporting tool).^[9]
- Purchased AdeptMC to bolster Backup Radar with business continuity features to prepare MSPs for disaster recovery.^[10]
- Acquired Quoter, a quote-to-cash and contract management tool.^[11]
2024: Chris Day resumed the role of CEO, focusing on integrating ScalePad's product suite into a unified platform.^[12]

ScalePad's employee headcount grew significantly from 25 in 2019 to approximately 250 in 2024, following a series of acquisitions and business expansions. In September 2024, ScalePad Founder Chris Day took over the role of Chief Executive Officer.^[12] Shortly after, ScalePad announced the launch of the ScalePad Hub. In this announcement, Day stated that ScalePad would focus on integrating its existing products into a unified platform rather than pursuing additional acquisitions.^[13]

Software Products

Backup Radar: backup monitoring platform that provides automated oversight compatible with 300+ applications. It allows MSPs to identify gaps in their backup processes.
Lifecycle Manager: platform that helps MSPs manage IT assets and generate reports. It integrates with various applications to streamline administrative tasks and improve visibility into clients' technology needs.
Cognition360: business intelligence platform that provides analytics on PSA ticket data, enabling MSPs to assess resource allocation and team performance.
Lifecycle Insights: data analytics and reporting tool designed to help MSPs manage their clients' technology portfolios. It focuses on budgeting, risk exposure, and remediation planning to support MSPs in providing strategic advisory services.
ControlMap: compliance management platform designed to centralize cybersecurity and compliance requirements for MSPs. The platform supports 60+ compliance frameworks, including SOC 2, CMMC, HIPAA, GDPR, and PCI DSS.
Quoter: quote-to-cash platform designed to help MSPs deliver project quotes and facilitate payment processing. It integrates with 25+ CRM, PSA, accounting software, and payment gateways to support quoting and payment workflows.

Recognition & Awards

Deloitte Fast 50 (2022): Recognized among Canada's fastest-growing tech companies.^[14]
Great Place to Work (2022-2024): Awarded Best Workplaces in Canada^[15] and:
- Best Workplaces in Tech
- Best Workplaces for Mental Health
- Best Workplaces in British Columbia
Inspiring Workplaces (2024): Placed Top 100 in three categories:^[16]
- 2nd Place – Medium-Sized Business
- 9th Place – North America
- 9th Place – Global
CRN Awards (2024): Recognized employees in:
- Women of the Channel (7 nominations)^[17]
- Most Influential Channel Chiefs^[18]
- Top North American Channel Chiefs^[19]
MSP Today: Product of the Year (2024): Awards^[20] for:
- Lifecycle Manager
- Lifecycle Insights
- ControlMap
- Backup Radar
G2 Best Software (2024): Awards^[21] for:
- Best IT Management Software – Backup Radar^[22]
- Fastest Growing Product – Lifecycle Manager^[23]

References

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^ Cite error: The named reference Globe1 was invoked but never defined (see the help page).
^ Cite error: The named reference PR2 was invoked but never defined (see the help page).
^ Cite error: The named reference Globe2 was invoked but never defined (see the help page).
^ Cite error: The named reference MSSP was invoked but never defined (see the help page).
^ Cite error: The named reference ChannelPro was invoked but never defined (see the help page).
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^ ^a ^b Cite error: The named reference CRN1 was invoked but never defined (see the help page).
^ Cite error: The named reference CRN2 was invoked but never defined (see the help page).
^ Cite error: The named reference Deloitte was invoked but never defined (see the help page).
^ Cite error: The named reference GPTW was invoked but never defined (see the help page).
^ Cite error: The named reference Inspiring was invoked but never defined (see the help page).
^ Cite error: The named reference CRN3 was invoked but never defined (see the help page).
^ Cite error: The named reference CRN4 was invoked but never defined (see the help page).
^ Cite error: The named reference CRN5 was invoked but never defined (see the help page).
^ Cite error: The named reference MSP Today was invoked but never defined (see the help page).
^ Cite error: The named reference B2B SaaS was invoked but never defined (see the help page).
^ Cite error: The named reference G2-IT was invoked but never defined (see the help page).
^ Cite error: The named reference G2-Growth was invoked but never defined (see the help page).

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Cite error: A list-defined reference named "Newswire" is not used in the content (see the help page).
Cite error: A list-defined reference named "PR1" is not used in the content (see the help page).
Cite error: A list-defined reference named "ChannelE2E" is not used in the content (see the help page).
Cite error: A list-defined reference named "ChannelBuzz1" is not used in the content (see the help page).
Cite error: A list-defined reference named "PR2" is not used in the content (see the help page).
Cite error: A list-defined reference named "Globe1" is not used in the content (see the help page).
Cite error: A list-defined reference named "Globe2" is not used in the content (see the help page).
Cite error: A list-defined reference named "MSSP" is not used in the content (see the help page).
Cite error: A list-defined reference named "ChannelPro" is not used in the content (see the help page).
Cite error: A list-defined reference named "Yahoo1" is not used in the content (see the help page).
Cite error: A list-defined reference named "Yahoo2" is not used in the content (see the help page).
Cite error: A list-defined reference named "CRN1" is not used in the content (see the help page).
Cite error: A list-defined reference named "CRN2" is not used in the content (see the help page).
Cite error: A list-defined reference named "Deloitte" is not used in the content (see the help page).
Cite error: A list-defined reference named "GPTW" is not used in the content (see the help page).
Cite error: A list-defined reference named "Inspiring" is not used in the content (see the help page).
Cite error: A list-defined reference named "CRN3" is not used in the content (see the help page).
Cite error: A list-defined reference named "CRN4" is not used in the content (see the help page).
Cite error: A list-defined reference named "CRN5" is not used in the content (see the help page).
Cite error: A list-defined reference named "MSP Today" is not used in the content (see the help page).
Cite error: A list-defined reference named "B2B SaaS" is not used in the content (see the help page).
Cite error: A list-defined reference named "G2-IT" is not used in the content (see the help page).
Cite error: A list-defined reference named "G2-Growth" is not used in the content (see the help page).

External Links

Official website

Category:Software companies of Canada Category:Companies established in 2015

[Glassdoor-1] Cite error: The named reference Glassdoor was invoked but never defined (see the help page).

[Newswire-2] Cite error: The named reference Newswire was invoked but never defined (see the help page).

[PR1-3] Cite error: The named reference PR1 was invoked but never defined (see the help page).

[ChannelE2E-4] Cite error: The named reference ChannelE2E was invoked but never defined (see the help page).

[Globe1-5] Cite error: The named reference Globe1 was invoked but never defined (see the help page).

[PR2-6] Cite error: The named reference PR2 was invoked but never defined (see the help page).

[Globe2-7] Cite error: The named reference Globe2 was invoked but never defined (see the help page).

[MSSP-8] Cite error: The named reference MSSP was invoked but never defined (see the help page).

[ChannelPro-9] Cite error: The named reference ChannelPro was invoked but never defined (see the help page).

[Yahoo1-10] Cite error: The named reference Yahoo1 was invoked but never defined (see the help page).

[Yahoo2-11] Cite error: The named reference Yahoo2 was invoked but never defined (see the help page).

[CRN1-12] Cite error: The named reference CRN1 was invoked but never defined (see the help page).

[CRN2-13] Cite error: The named reference CRN2 was invoked but never defined (see the help page).

[Deloitte-14] Cite error: The named reference Deloitte was invoked but never defined (see the help page).

[GPTW-15] Cite error: The named reference GPTW was invoked but never defined (see the help page).

[Inspiring-16] Cite error: The named reference Inspiring was invoked but never defined (see the help page).

[CRN3-17] Cite error: The named reference CRN3 was invoked but never defined (see the help page).

[CRN4-18] Cite error: The named reference CRN4 was invoked but never defined (see the help page).

[CRN5-19] Cite error: The named reference CRN5 was invoked but never defined (see the help page).

[MSP_Today-20] Cite error: The named reference MSP Today was invoked but never defined (see the help page).

[B2B_SaaS-21] Cite error: The named reference B2B SaaS was invoked but never defined (see the help page).

[G2-IT-22] Cite error: The named reference G2-IT was invoked but never defined (see the help page).

[G2-Growth-23] Cite error: The named reference G2-Growth was invoked but never defined (see the help page).

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