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Draft:Madame Coco

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Madame Coco
Company typePrivate
IndustryKitchenware, Tableware, Furniture
Founded2011; 13 years ago (2011)
Headquarters
Area served
Global
Websitewww.madamecoco.com

Madame Coco is a Turkish brand established in 2011, specializing in home textiles and decoration. Operating in 23 countries, including Turkey, the company offers its products in over 550 stores[1][2] and through its online platform, madamecoco.com. Madame Coco’s extensive product range includes home textiles, bathroom, kitchen, tableware, glassware, porcelain, cookware, lighting, furniture, personal care, and cosmetics. The company employs approximately 4,500 people.[3]

Retail and E-commerce

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As of 2024, Madame Coco operates more than 550 stores across Turkey’s 81 provinces and has expanded internationally with stores in countries including the Netherlands[4], Belgium, Serbia, Greece, and Kazakhstan. In 2012, the company launched its online sales in Turkey, followed by a mobile application in 2018. In 2020, Madame Coco expanded into the European market through international e-commerce, beginning with Greece.[5][6][7]

Awards Received

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Madame Coco has received various awards in recognition of its brand and customer relations initiatives:

  • In 2016, it was selected as one of the superbrands of the year by Superbrands Turkey.[8]
  • In 2017, it received the Gold award in the Home, Decoration, and Small Household Appliances category at the Social Media Awards Turkey.[9]
  • In 2024, Madame Coco won the Gold award in the Home Textiles category at the Echo Awards.[10]
  • In 2022, it was awarded the Bronze award in the Home Textiles and Tableware category at the Effie Awards.[11]
  • The company received a Bronze award in the Most Innovative Customer Service category at the Stevie Awards in 2022.[12]
  • In 2019, it was recognized as the Best Brand in Customer Experience Management at the A.L.F.A. Awards.[13][14]

References

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  1. ^ "MADAME COCO OPENS FIRST STORE IN QATAR!". QatarLoving. 2013-07-04. Retrieved 2024-11-16.
  2. ^ "The Madame Coco brand to enter the market in June". BusinessNews.com.lb. Retrieved 2024-11-16.
  3. ^ "Madame Coco Stores". www.madamecoco.com. Retrieved 2024-11-16.
  4. ^ Kara, Bestenigar (2021-05-31). "MADAME COCO TO LAUNCH OVER 60 STORES". TR MONITOR. Retrieved 2024-11-16.
  5. ^ ekonomist.com.tr. "Madame Coco 2022'de 100 yeni mağaza açacak". www.ekonomist.com.tr (in Turkish). Retrieved 2024-11-16.
  6. ^ "Madame Coco Selects RELEX to Optimize Its Global Multichannel Supply Chain". RELEX Solutions. 2021-12-13. Retrieved 2024-11-16.
  7. ^ "Ev'den çıkan iş fırsatları - Ekonomist". 2018-02-19. Archived from the original on 2018-02-19. Retrieved 2024-11-16.
  8. ^ "Superbrands Türkiye". 2018-03-26. Archived from the original on 2018-03-26. Retrieved 2024-11-16.
  9. ^ "Sosyal Medyanın En İyileri Ödüllerine Kavuştu | Marketing Türkiye". 2017-08-03. Archived from the original on 2017-08-03. Retrieved 2024-11-16.
  10. ^ "Halk Jürisi E-ticaretin En Iyilerini Seçti! | Marketing Türkiye". www.marketingturkiye.com.tr (in Turkish). 2024-05-15. Retrieved 2024-11-16.
  11. ^ "Effie Awards Winner in 2022" (PDF).
  12. ^ Awards, The Stevie (2022-03-01). "Winners Announced in 16th Annual Stevie® Awards for Sales & Customer Service". GlobeNewswire News Room (Press release). Retrieved 2024-11-16.
  13. ^ "Türkiye'nin 1 Numaralı Markaları" Ödül Töreni - Aydın Haberleri". 2018-01-10. Archived from the original on 2018-01-10. Retrieved 2024-11-16.
  14. ^ Özoran, Beris Artan (2019-05-16). "Yılın "Customer Brand"lerinde İlk Üçe Kalan Markalar Belli Oldu". İletişim Araştırmaları ve Uygulama Merkezi (in Turkish). Retrieved 2024-11-16.

Category:Manufacturing companies based in Istanbul Category:Retail companies of Turkey Category:Kitchenware brands Category:Turkish companies established in 2011